could be the drive just needs a good clean - a standard DVD player cleaning disk will suffice - More on DVD drives

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Its a new laptop & even in My Computer it dose not show the cd/dvd drive

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Can you see the drive in Device manager?

If you can goto disk management and make sure its not using the same drive letter as another device.

If you can’t see the drive in device manager remove the drive and then reseat it, could be a faulty connection, most laptop DVD/CD drives can easily be removed.

Sil

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How can I chk disk management ?

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right click on computer or my computer - select manage - disk management - you can see the disk management screen here - then you just need to right click on the drive to change its drive letter

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I cant see the dvd drive in that, I mean it shows only 2 drives c & d of the hdd. I know I am bothering u, but pls help me

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recently saw this about missing CD/DVD drives, just remember to backup the registry first, good luck

Windows Vista

1. Click Start
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Start button
, and then click All Programs.
2. Click Accessories, and then click Run.
3. Type regedit, and then click OK.
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User Access Control permission
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
4. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5. In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
6. On the Edit menu, click Delete.
7. When you are prompted to confirm the deletion, click Yes.
8. In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the “Next Steps” section for information about how you can find more solutions or more help on the Microsoft Web site.
9. On the Edit menu, click Delete.
10. When you are prompted to confirm the deletion, click Yes.
11. Exit Registry Editor.
12. Restart the computer.

Now go to the “Did this fix the problem?” section.
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Windows XP

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
4. In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
5. On the Edit menu, click Delete.
6. When you are prompted to confirm the deletion, click Yes.
7. In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the “Next Steps” section for information about how you can find more solutions or more help on the Microsoft Web site.
8. On the Edit menu, click Delete.
9. When you are prompted to confirm the deletion, click Yes.
10. Exit Registry Editor.
11. Restart the computer.

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I have tried wat u suggested, its still not visible

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Pls suggest some other solution

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the only other options i can think of are..

As its a new laptop have you tried restoring it back to system defaults using the recovery disk, and if you still dont see the drive then the next step is to contact the laptop manufactuer in regard to getting the laptop/drive swapped under warranty.

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